About us

WHY US?

Over 20 years experience in Australian migration

In Australian Migration Office, we help individuals, families and professionals understand their Australian migration options and navigate complex visa procedures.

Our goal is to help you make informed decisions, with clear information about the necessary documents, conditions and procedures related to your visa application.

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migration experience.

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commitment and professionalism.

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satisfied clients.

Why Use a Registered Migration Agent?

Australia’s immigration rules are complex and subject to frequent change. If you decide to put together a visa application, an Australian registered migration agent can make the whole process easier and more efficient. When you work with a competent, experienced and honest migration agent, you increase your chances of a successful outcome. You save a lot of time, because the agent will take responsibility in making sure that the application is prepared correctly and that the right documents are provided.

After lodgement, your agent follows up with the processing office to minimise delays and meet document requirements. Your agent also keeps you informed of your application’s progress and any relevant legislative or policy changes that may affect the outcome.

All migration agents operating in Australia must be registered with the Office of the Migration Agents Registration Authority (OMARA). OMARA requires registered agents to comply with a Code of Conduct and hold the qualifications needed to provide a quality service. Agents must also comply with legislation designed to protect prospective migrants.

To register, an agent must demonstrate sound knowledge of immigration policy and procedure. Under OMARA requirements, registered agents must complete continuing professional development (CPD) each year before renewing their registration.

What to expect from a migration agent

Migration agents registered with the Office of the Migration Agents Registration Authority (OMARA) must have sound knowledge of migration law and procedure and comply with the Code of Conduct.
All migration agents who are registered with OMARA:
– must inform clients of all application costs and the expected time required to provide the service
– must keep clients informed of the progress of their application
– provide clients with written confirmation of the total cost of their application and all steps of the process must be documented
– must keep all client information confidential
– must not make misleading claims about the likelihood of an application’s success.
Registered migration agents are obliged to provide you with a copy of information on the regulation of the migration agent profession, which gives you basic consumer protection information.
See: OMARA information on the regulation of the migration agent profession
https://www.mara.gov.au/tools-for-agents-subsite/Files/code-of-conduct-march-2022.pdf

Why use a company where the migration agents are also members of the Migration Institute of Australia (MIA) and/or the Migration Alliance?

A valuable second safeguard is if the migration agent is a member of both the Migration Institute of Australia (MIA) and/or the Migration Alliance. These professional bodies have their own codes of conduct to which all members must adhere. These bodies represent the industry of the migration consultancy profession in Australia and are recognised as such by the Australian Department of Immigration. Your agent’s membership of the Migration Institute of Australia (MIA) and/or the Migration Alliance gives you additional protection.

What about unregistered agents outside Australia?

Using an unregistered agent outside Australia carries a real risk. These individuals are not accountable to an Australian authority for their conduct and do not have to demonstrate knowledge of Australian migration policy and procedures.

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