Privacy Policy

Last updated: 20 October 2026

1. Introduction

Australian Migration Office (“AMO”, “we” or “our organisation”) respects the privacy of website visitors and clients. This Privacy Policy explains how we collect, use, store and protect personal data you provide through our website or when communicating with us.

By using the Website, you may provide us with personal information to receive information about our services or to request consultation related to migration to Australia.

2. What personal data do we collect?

Depending on the service you require, we may collect:

  • Full name.
  • Email and phone number.
  • Information you submit through contact forms and consultation requests.
  • Information about your education, work experience, qualifications and migration goals, if relevant to the service.
  • Other information and documents that you voluntarily submit to us in connection with your request.

When visiting the website, certain technical information may be automatically collected, such as IP address, browser type, device and data about the way the website is used, depending on the active technical and analytical tools.

Please do not submit sensitive personal data through regular contact forms unless necessary and properly requested.

3. How do we use your data?

We use personal data for:

  • Responding to your questions and requests for information.
  • Contacting you and scheduling a consultation.
  • Assessing your needs and providing migration consultancy services.
  • Preparation and processing of documentation related to requested services.
  • Compliance with legal and regulatory obligations applicable to our operations.
  • Maintaining, protecting and improving the functionality of the website.
  • Sending news or marketing information, when permitted and when the appropriate conditions are met.

We only use personal data for relevant purposes and in accordance with applicable legal obligations.

4. Sharing of personal data

AMO does not sell its clients’ personal data.

Your data may be shared when it is necessary to provide the requested service, when we have a legal obligation or when there is another legal basis for it.

Depending on the specific case, recipients may be:

  • Authorised migration representatives, legal advisers or other professional associates.
  • Relevant Australian government institutions and competent authorities, where necessary for the procedure or legally required.
  • Providers of technical services, web hosting, email, communication and other systems we use for our business.

When applicable, we take appropriate measures to protect personal data when sharing it.

5. Transfer of data to other countries

Because of the nature of migration services, your personal data may be processed by or disclosed to recipients in Australia or other countries, depending on your request, our service providers’ locations and the course of the procedure.

When necessary, we take appropriate measures to ensure the protection of data during its international transfer, in accordance with applicable legal requirements.

6. Storage and protection of personal data

We apply appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, modification or disclosure.

Access to personal data is limited to persons and associates who need it to perform their work tasks.

We keep data for as long as necessary to fulfil the purposes for which it was collected, provide the services and meet legal, regulatory and business obligations. After the expiration of the applicable period, the data is deleted or processed in another appropriate way, where permitted.

7. Cookies

The website may use cookies and similar technologies to ensure proper functioning, remember certain settings, analyse traffic or support marketing activities.

Some cookies are necessary for the website to function, while others may only be used in accordance with your choices and applicable legal requirements.

You can manage cookies through your browser settings, as well as through the website’s cookie consent tool, if available. Disabling certain cookies may affect the functionality of the website.

8. External websites

Our website may contain links to third party websites. AMO is not responsible for their privacy practices, content or security measures.

We advise you to read the privacy policies of external websites before submitting personal information to them.

9. Your rights

Depending on applicable laws, you may be entitled to:

  • Request access to the personal data we hold about you.
  • Request correction of incorrect or incomplete data.
  • Request deletion of data, when legally permitted.
  • Withdraw consent to certain processing, where the processing is based on consent.
  • Object to certain forms of processing, where this right is provided by law.
  • Submit an objection or complaint to the competent authority for the protection of personal data.

The exercise of these rights may be subject to legal restrictions, including obligations to retain documentation relating to migration services.

10. Marketing Communications

If we send you news or marketing information, we will do so in accordance with applicable legal requirements.

You can ask us to stop sending you marketing messages at any time by following the instructions in the message or by contacting us directly. This does not affect communications that are necessary to provide the requested service.

11. Changes to the Privacy Policy

AMO reserves the right to update this Privacy Policy to reflect changes in our services, the way we process data, or applicable legal requirements.

Any changes will be posted on this page with an updated date.

12. Contact

If you have questions about this Privacy Policy, would like access to your personal data or wish to request a correction, you can contact us:

Australian Migration Office (AMO)

E-mail: info@amo.com.mk

Website: amo.com.mk