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Frequently Asked Questions

General Questions and Answers

A migration agent is a service provider who will offer you professional help with applying for a visa for Australia. Every migration agent practicing needs to be registered with the Office of the Migration Agents Registration Authority (OMARA) and have a Migration Agents Registration Number. A migration agent is not part of the Department of Immigration and Border Protection (DIBP). Agents are independent of DIBP, and do not issue a visa. The visa is granted by an immigration officer from DIBP.

You need to make a valid application to the Department of Immigration and Border Protection (DIBP) for an appropriate visa. DIBP will assess your application against the requirements of the Migration Act, Migration Regulations and Policies to determine if you meet the necessary criteria. There are many different types of visa available. You should seek advice as to whether you are eligible.

Emigrating from your current country of residence and migrating to Australia is one of the most important life steps you can take. We believe that when applying for a visa to Australia it is extremely important to get it right the first time. The reasons for this are:

  • Visa Application fees can be expensive and these fees will NOT BE REFUNDED to you by the Australian Government if your application is unsuccessful;
  • If your visa application is refused, this will usually result in lost time, mental and emotional anguish;
  • You may not be legally entitled to lodge an appeal because under Australian law, not every refused applicant is legally entitled to appeal;
  • Appealing a rejected visa application can be expensive and time consuming;
  • It can be difficult to correct mistakes; and
  • A refusal of a visa application or cancellation of a visa may affect future visa applications and if you are in Australia, you may be forced to leave.

No, not everyone is allowed to provide migration advice and assistance. A person giving migration advice must be a Registered Migration Agent with the Migration Agents Registration Authority.

You do not need to use a Migration Agent to apply for your own Australian visa, however due to the complex nature of Immigration law many people choose to use an agent to ensure that their application has the best possible chance of success. Most statistics show that approximately 50-60% of applicants use an agent to assist them with their applications at some stage.
Professional assistance can be only be obtained through a Registered Migration Agent.

As the saying goes: “you get what you pay for”.  Use of a Migration Agent cannot guarantee success but a competent agent should give you your best prospect of success.

The average cost of using a Migration Agent varies according to the visa you will be applying for and the amount of work that will be involved in your individual case. The office of the MARA has published a list of a range of average fees based on a survey of 70% of Migration Agents:

No. We do not help people find employers. Australian Migration Office exclusively provides immigration advice and services and as such are not able to assist you in searching for a job in Australia. However, we are able to refer to you a number of organisations that provide this service. We’re also happy to liaise with any potential employers in relation to Employer Sponsored Visas and will do what we can to assist with this process.

No. Generally we will not proceed with an application unless we believe that the application has a reasonable prospect of success. If we don’t think your application has any prospect of success, we will tell you.

Yes. We have experience in helping people emigrate from countries around the world to Australia. We regularly help people migrate to Australia from Macedonia but we have clients from countries such as Bulgaria, Serbia, Bosnia and Herzegovina, Albania, Poland, Germany, Greece, United Kingdom, Ireland, United States of America, Indonesia, Malaysia, China, Romania and others. 

No. Please note that all Migration Agents are required to comply with the Migration Agents Code of Conduct published by the Migration Agents Registration Authority. The Code of Conduct strictly prohibits all Registered Migration Agents from providing you with that guarantee.

No agent can guarantee a positive result and it would be highly unethical for anyone to do so. We can promise you that:

  • You will be given an honest appraisal of your eligibility and will only be advised to apply for a visa you have a high chance of obtaining
  • Your application will be handled in an expert manner and in accordance with DIAC guidelines and Migration Law.
  • We can avoid unnecessary delays in your application by having the knowledge and experience to know the requirements for your particular case.
  • We will take away the confusion and complexity of applying for a visa and always be on hand to answer your questions and ease your mind throughout the application.

With our success rate and professional service you can rest assured your application has the best possible chance of success.

The decision to migrate to Australia may be one of the most important decisions in your life! Therefore, it is paramount for you to engage a migration agent who will advise you honestly, competently and professionally, and then assist you in applying for the visa and hand in the application on your behalf. Hiring a migration agent ensures that all necessary documents and information will be communicated to DIBP, thus enhancing your chances of obtaining the visa. Australian migration law is complex, extensive, and frequently changes. What is up-to-date today can be out-of-date tomorrow, and, as the expression goes, "the devil is in the detail"! By engaging a migration agent, you ensure that important aspects in your visa application are not missed, and that your chances will be assessed based on the most recent changes to the Australian migration legislation.

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